shahid umer

Ensure adherence to healthcare laws, safety regulations, and accreditation standards.  Support the senior management team in hospital policies, regulations, and operational processes.  Address and resolve patient inquiries, concerns, or complaints in a professional manner.  Assist in monitoring and improving hospital service delivery

Provided leadership in analyzing, defining and improving the performance of departmental processes and solving issues.  Computerized office activities, maintained patient/attendant/visitors complaints/communications, and tracked records, also perform cause and effect analysis.  Allocated services and resources to improve and maintain services.  Collected, validated, and distributed information to employees.  Troubleshoot employee concerns and recommended corrective actions to resolve issues.  Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.